Weekly Insider

Mar 27 2016

5 Tips for Great Tenant Relationships

blog

Great service to your tenants sprouts, not only from having a good relationship with them, but also from being efficient and proactive in their needs. Here are some tips on how to cultivate great service to your tenants.

∙ SMILE! Even when you’re on the phone. Give a smile when answering and when closing. Tenants can hear your smile! [Read more…]

Mar 27 2016

5 Tips for Moving In To Your New Home!

Moving in to your new rental property is exciting, and can be stressful!
Here are five tips to remember that will help you during this transition:

1. Read Your Lease In Advance

To expedite the process of signing your lease and moving in, ask your property management company to send a copy of your lease, or at least a sample copy in advance. This gives you time to reflect on the company’s policies, rules, and procedures and ask questions before you move in. That way there will be no surprises when you go to sign the lease, and you’ll be in and out of the office much in no time!

2. Take Pictures

Most property management companies will have you fill out a “Move-In Condition Report,” which catalogs the state of the unit upon your arrival. This is a very good practice that protects the renter as well as the property manager, and keeps everyone accountable. In addition to the paper report, take pictures of each room. Make sure the picture is date stamped. Do this BEFORE you unload any boxes, so you are sure to get the details of every surface.

[Read more…]

Mar 27 2016

Importance of Interviewing for a Property Manager

There are many management companies out there! How do you decide which one to work with?

The hiring process for a property manager should be similar to the process of hiring an employee. The property manager plays a ciritcal role in the profit production of the investment property in addition to maintaining the value through routine and preventituve maitenance and issuing responsive repairs.

Research the firm

-website

-reviews

-testimonials (biased and chosen by mgmt co)

Interview the firm

-although fees but usualy get what you pay for

-support structure in place (24/7 maint, full accounting service, full customer service staff for you and your residents)

-see pdf

Mar 26 2016

How To Ensure Online Payments

Paying rent online is the quickest and easiest pay method for managing properties, for both the tenant and the property owner/ manager. Here are three tips to increase online rent pay:

1. Make it Simple:

Writing rent checks is not too difficult overall, which means that if you want your tenants to pay online, the system and website need to be just as easy or easier than writing out two lines and a signature. Make sure common buttons, such as “Pay Rent Now,” or “One Time Payment” vs “Recurring Payment,” are large, bright, and on the main page. Keep the webpage open: don’t bog it down by having a ton of words or links on the page. Lastly, keep the number of re-routing pages to a minimum; if the process from clicking “Pay Rent” to “Payment Confirmed” is 3 steps/ pages or less, it will make rental payments easy.

[Read more…]

Mar 14 2016

5 “MUST HAVE” OFFICE SUPPLIES FOR A SUCCESSFUL ACCOUNTANT

I remember when I was asked to write this blog, I balked at the idea. But then I realized that this might not only help my readers; but, myself as well. I’ve been working as an Accountant for over 15 years. I’ve worked in a variety of different industries which has helped me develop a pretty good idea of some of the “MUST HAVES” for an Accountant’s office.

First, if you don’t have the right calculator you might as well quit now. I remember when I was working at my first job and we were given a small calculator which did NOT have the paper tape on it. The nightmare of trying to remember if you typed in this number or not and/or used the correct key was horrifying. I seriously remember having nightmares. [Read more…]