Residents Can make service requests in multiple ways. You can submit a request by:
Email: Service@EastWestRentals.com
Phone: (218) 464-6727, Extension 1
Online:eastwestrentals.com/maintenancerequests
After hours, weekend, and holiday EMERGENCY requests only- (218) 464- 6726
Maintenance Emergencies Defined
• No heat or air conditioning when outside temperature is below 50° or above 85°
• Electrical failure of any nature
• Overflowing commode
• Stopped-up toilet, if only one is available
• Water problems (severe plumbing or roof leaks)
• Refrigerator malfunction
• No hot water
• Any unsecured entry or window
• Fire or electrical sparks
Not every maintenance requests is the responsibility of the landlord. We review every maintenance request thoroughly and sometimes we are able to handle a courtesy request, but sometimes you will be responsible for replacement the items detailed in the lease, I.E. non-common area light bulbs, battery replacement.